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Frequently asked questions


An arborist is anyone who is trained in the field of Arboriculture and who has a sound knowledge of tree anatomy and is competent in a range of professional arboricultural practices. In terms of qualifications, we at Ability Vegetation Service, believe that to be called a qualified arborist one must have a qualification of at least Level 4 attained at a recognised Australian vocational training institution.

In Australia, arboriculture is a vocational education. The Australian Qualifications Framework offers different levels of certifications in arboriculture. Further to this, TAFE offers a diploma in arboriculture or a Certificate III.

Arboriculture is the gardening, cultivation, management and study of trees, plants, shrubs and other perennial plants. An arborist or commonly referred to as a tree surgeon is a professional who is trained and certified in arboriculture.

An arborist’s key focus is the health, safety and maintenance of trees and plants. Their scope of work is limited to tending to and taking care of individual trees and plants and not managing larger plantations or forests.

For any arboriculture related works on your property, you should engage the services of a qualified arborist as they have the knowhow and the experience in dealing with trees and plants and they are specialised in the care of trees and plants. They can sense the needs of the trees and are trained to provide adequate care to the trees and plants. So, if there is a potentially dangerous situation wherein the trees are leaning, or it is diseased or it has to be removed, then arborists will know the way forward. They also trim and prune trees in accordance with their natural ecology which is one of the key aspects of being a good arborist.

Arborists are trained and certified in tree care and tree and plant management. Therefore, hiring an arborist is always a prudent decision. Proper tree management and tree care is in reality an investment that offers great returns. Healthy and well-managed trees are a value-add to any property. And when trees and plants are pruned and trimmed on a timely basis they will grow healthier. And most of all, if there is any tree removal, then a certified arborist will know how to go about it.

By definition, an arborist is a person trained in the art and science of taking care, planting, and maintaining trees, and plants of any type and size. To be a certified arborist, one should avail certifications issued by the governmental organisations. Once certified, the knowhow and awareness about caring for trees and plants is enhanced and the arborist is qualified to work as a certified arborist anyplace where their services are availed.

Tree loppers are individuals who just lop or cut a tree by removing the tree branches, limbs, trunk and stubs. They will just carry out a tree lopping not taking into consideration many other aspects. They come cheaper and are not as qualified as arborists. They don't really have the knowhow as arborists do.

Arborists on the other hand, are trained, certified and qualified in tree and plant care and maintenance. Qualified arborists come with the Australian trade certificate or diploma and perform services as per the prescribed Australian standard AS4373. So when it comes to tree removal or tree lopping, they take into consideration many aspects before actually determining how the tree lopping should be carried out and also if tree removal is an actual must.

Ability Vegetation Service is licensed, certified and fully-insured. We maintain up to date employee cover along with QLD work cover. Alongside, we have taken policies worth $20,000,000 that covers public liability and professional indemnity insurance of $5,000,000.

Yes. All our staff members are formally trained, qualified and certified and subscribe to the OH&S practices.

We determine the pricing based on the nature and type of job. Essentially, all trees are different, so before we share a quote, we always weigh in the quantum of work involved. If it is to do with trees, we first inspect the trees in person and share the quote. Pricing can be influenced by a range of factors including the location, site, ease of access for our work gear, the size and type of tree, and the measures required to safely manage the risks involved in working with tree parts, chainsaws, varying heights and the corresponding use of specialised machinery.

Since our work is predominantly trees, plants and garden care, on the outward, it may seem doable. But we at AVS would like to share three words: Hazard, Risk, and Accident before you try and attempt a DIY. Only an arborist can determine what is the root cause or the problem with your tree, or understand the health of your plants and trees. And based on this, they take preventive measures. Now, if you think you can go about tree cutting, tree removal or tree lopping or even pruning or trimming all by yourself, you may not only end up harming yourself or others, but you may damage your property and also trees and plants too. Also there are some safety regulations to be followed and permissions to be taken, which you may not really be aware of. So, you could be violating council regulations too. A poorly pruned tree can suffer and eventually die - they do not automatically heal themselves.

Always speak to a certified, qualified tree care professional first! Remember - if power lines are involved, you'll need to call ERGON on 13 16 70.

Yes, of course! You can! Just ask us!

Yes. We remove all the green waste that is generated and we will leave your property the way it was before we carried out any of our tree care services.

Yes. With our combination of knowhow, equipment and climbers, we can handle trees of any size and we will have solutions in place for all and any type of plant and tree. No matter the issues, problems or difficulty.

We are based out of Northside on Rockhampton. We can travel anywhere within the Central QLD area including suburbs like Mackay, Jericho, Rolleston and Miramvale. If reside further in a suburb other than these, or in an area far beyond these suburbs, then you could share a few pictures of the tree either via an email or WhatsApp and we could give you a solution based on the same.

We most often complete the work within 10 business days. This depends on how our engagements, schedules, the weather, location, and how far we have to travel.

Both deciduous and broad-leaved evergreen trees should ideally be pruned in the winter months as this is the time when there is minimal physiological activity. And therefore, pruning will have the least impact on the subsequent growth and development of the plants or trees.

A leaning tree can be a cause for concern for most homeowners. But if a tree is leaning, it does not mean it is unstable. Trees do lean, naturally. Trees tend to lean in the direction of light, wind and soil conditions. But, if you notice the tree have suddenly started leaning, and continue to lean forward, then it means that there is an issue with its roots.

After heavy rains or storm, if trees start leaning or hangs precariously, or if the tree is leaning into the pathway or walkway, then it can pose imminent danger. When you notice these issues, get in touch with our arborist who will share the next steps.

Your tree may be protected under the local council legislation. Before we at Ability Vegetation Service, get on with our services, we make sure we're not violating any laws. If there are any clearances required for tree removal or related services, the necessary clearances will have to be obtained from the local council.

However, if the tree is protected, you'll need to apply for clearance. We are not authorised to do so on your behalf. The homeowner itself will have to apply for the clearance. If you need to know more, or how to go about this, contact us.

If you want any trees to be planted to be a part of your landscaped garden, then a couple aspects should be considered. The reason you are planting the trees, if there is a long-term purpose, or is it only to add shade or as an ornamental feature. But it is best to consult with an arborist to know what trees to plant, and what trees are safe to be planted in your property. The arborist will visit your place and after assessing the property, will help you make informed decisions.

A 2009 study by Susan Day and Eric Wiseman at Virginia Tech analysed young trees less than 8 inches in diameter growing in unobstructed soil and found that the ratio of root radius to trunk diameter was about 38 to 1. For example, a 6-inch tree could have roots out from the trunk as far as 19 feet. Studies for mature trees are fewer, but suggest that this ratio is smaller for older trees.

If you have any query about us, then please contact us.

Contact us anytime for your tree care and tree maintenance needs and we will be only too happy to give you a free no obligations quote.